TENANT PROTECTION IS AVAILABLE FOR ENCLOSED UNITS AND OUTDOOR STORAGE OF RVS, BOATS, TRAILERS, AND MORE!

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HOW TO FILE A CLAIM

NEW: YOUR VEHICLE STORED OUTDOORS MAY QUALIFY FOR COVERAGE!

  • VEHICLES STORED MUST BE FULLY OPERABLE AND PROPERLY REGISTERED AND TITLED BY LAW (OR LEASED) IN THE PRIMARY TENANT'S NAME.
  • VEHICLES IN THE SPACE MUST BE LISTED ON THE LEASE AND PROPERLY DOCUMENTED WITH THE FACILITY OPERATOR.
  • TENANTS SHOULD DOCUMENT THEIR VEHICLE WITH PHOTOS BEFORE THEY LEAVE THE FACILITY. 
  • TENANTS MUST SECURE THE VEHICLE (LOCK DOORS / WINDOWS / COMPARTMENTS). TO AVOID CLAIM DISPUTES TENANTS SHOULD USE TONGUE OR WHEEL LOCKS AS NEEDED.
  • TENANTS MUST PROVIDE OPERATOR WITH TITLE/REGISTRATION AND VEHICLE DESCRIPTION DURING BOOKING OR FOR ANY VEHICLE TRANSFERS
  • PROTECTION PLANS COVER ALL OPERABLE AND REGISTERED VEHICLES STORED WITHIN A SPACE, UP TO THE PLAN LIMITS, WHEN DOCUMENTED ON THE LEASE.

CALL 833-682-8879 FOR MORE INFORMATION

CALL 928-219-6598 TO ADD A PLAN TO YOUR OUTDOOR SPACE!


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Tenant Protection

Protect your storage against the unexpected!

We recommend Tenant Protection over homeowner's insurance because:

  • Your stored items may not be covered by your homeowner's policy
  • Your premiums could go up if you file a claim
  • Your homeowner's policy could be canceled if you file a claim

AVOID THE $200 DEDUCTIBLE

Be sure to use a disc or cylinder lock to avoid the $200 deductible.

Add tenant protection when renting a unit or add to an existing rental through your online account.

Coverage Options

$2,000.00 $12.00/month
$3,000.00 $15.00/month
$5,000.00 $20.00/month
$10,000.00 $33.00/month
$15,000.00 $42.00/month

What's Covered?

  • Burglary/Vandalism
  • Wind
  • Lightning
  • Hail
  • Water (excluding flood)
  • Fire
  • Smoke
  • Explosion
  • Vermin (covered up to $500)
  • Sinkhole
  • Building Collapse

How to File a Claim

  1. Notify the manager.
  2. Take photos of any damage to your items and the storage unit. Please take photos of the source of damage if possible. DO NOT throw anything away until you speak with a claims specialist.
  3. Click here to file your claim. For assistance, please call 833-682-8879
  4. For claims involving crime, have a police officer visit the unit and file a police report.